LIMITLESS PLANET BOOKING TERMS & CONDITIONS
Read carefully. This is a legally binding agreement.
An adult or legal guardian must sign for minors under the age of 18.
In consideration of being permitted to participate in a Limitless Planet LLC trip, I hereby acknowledge, and agree to the following terms and conditions:
All bookings are made with Limitless Planet Travel LLC, a St. Louis, Missouri limited liability company and the owner of all of its advertised itineraries (“Limitless Planet,” “we,” or “us”). By booking a trip with us, paying a deposit or signing this agreement, you accept all of the terms in this agreement on your own behalf and on behalf of all persons listed on the booking, including any minor under your custody, care or control (“Minor” or “Child”) (individually, “Traveler,” and collectively, “Travelers”), and direct us to perform services for each and every Traveler. The terms and conditions set forth in this agreement constitute the entire understanding and agreement between you the Traveler (“you” or “your”) and Limitless Planet with respect to any and all bookings, reservations, trips, or transactions made with Limitless Planet. By signing this Agreement, you also agree to our booking terms.
All Travelers must be 18 years of age or older to travel with Limitless Planet unless they are accompanied by an adult.
I. INSURANCE REQUIREMENTS
Limitless Planet highly recommends adequate travel insurance before the trip begins. Travel insurance should cover personal injury, medical treatment, repatriation, and evacuation expenses, including helicopter rescue and air ambulance internationally. It is recommended that travel insurance also address personal property and trip cancellation coverage. Trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses should your trip be cancelled for any reason, whether voluntarily by you or as a result outside of your control. You are responsible for understanding the specifics of your travel insurance policy, ensuring that your policy covers all optional and included activities listed in the trip itinerary, and ensuring that there are no exclusion clauses (e.g., air delays due to mechanical issues) that would limit the coverage that you might reasonably need. If you have current health insurance coverage, check your insurance policy to see if it provides the coverage described above while traveling outside your country. It is your responsibility to verify your insurance policy details with your insurance provider to ensure you are covered.
Each adult traveler will be required to a sign a statement accepting or denying travel insurance.
II. DEPOSITS, PAYMENTS, REFUNDS AND CANCELLATIONS
Bookings may be made through our online booking system. The deposit and payment schedule varies from trip to trip. Each itinerary will include a payment schedule. Limitless Planet will create a payment plan when requested for most trips. Please chat with your agent if you would like to discuss a payment plan. Review the deposit and payment schedules carefully, as they vary depending on the type of trip, e.g., private versus non-private trips and multi-day versus single day trips. Note that a booking is not accepted and there is no contract between us until we receive a deposit (at minimum).
The following are specifically excluded from the Program rates and are the sole responsibility of each Traveler: Airfare, costs of obtaining passports; visas; excess baggage charges; items of purely personal nature, such as drinks, laundry, communication (calls, faxes, emails etc.); international airport departure tax (to be paid in US dollars or acceptable foreign currencies); excursions or deviations from any trip itinerary created by Limitless Planet.
Form of Payment: All payments must be made by credit card, Venmo or check. Prices are in US dollars, and all payments must be made in US dollars.
Cancellations
Any cancellations by you will result in the loss of some monies paid to us for your trip. Each trip, whether individual or group has its own cancelation policies. Please refer to your specific arrangements for your policy. At minimum 25% of your trip cost will be non-refundable. For this reason, we strongly recommend you have comprehensive travel insurance for every traveler within your group that includes cancellation coverage, so everyone is protected financially in case anything comes up that prevents them from joining the trip or traveling on a private trip.
If you cancel:
i. Any cancellations by you will result in at least a 25% loss of all monies collected from you. For this reason, we strongly recommend you have comprehensive travel insurance that includes cancellation coverage, so you are protected financially in case anything comes up that prevents you from joining your trip.
ii. If you do not pay the balance of your trip no later than 90 days before the departure date, your booking will be cancelled, resulting in the loss of all money collected.
In the rare event Limitless Planet needs to cancel:
iii. If Limitless Planet is forced to significantly alter or cancel your trip, we will let you know as soon as possible. In these circumstances, you can choose one of the following options:
1) Accept Limitless Planet’s offer of a comparable replacement trip (offered at Limitless Planet’s sole discretion and subject to availability), or
2) Receive a refund of all monies paid.
3) When accepting an offer for a replacement trip:
i. If the cost is lower than the price of your original trip, you will receive a refund for the difference in cost.
Cancellation Process: To cancel your booking, you must send written notice to us by email at info@limitlessplanettravel.com. Cancellation fees will be applied per person according to the schedule set forth the specific itinerary booked.
Unused Portion of Trip (no refunds): No refunds will be provided for any unused portion of a trip once the trip begins, including but not limited to if you leave a trip for any reason, miss the trip’s departure date or an activity, or have to be removed from a trip. There are no exceptions to this cancellation and refund policy, including for reasons related to weather, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this reason, we highly recommend that you purchase trip cancellation and interruption insurance.
III. CHANGES BY YOU
Change requests to our itineraries can be very disruptive. If you request to change your trip dates or alter your itinerary after we confirm your booking but before your trip’s departure date, we will consider whether we can reasonably accommodate your request without any disruption to the trip. If we are able to make such changes, a change fee may be applied. (There is no change fee for transfers to replacements trips described in the preceding section.) The type and scope of change dictates the amount of the change fee and such fees can be substantial. Our outside suppliers, including hotels, often impose additional fees or penalties for changes and cancellations.
IV. ALTERATIONS OR CANCELLATION BY YOU AFTER COMMENCEMENT OF TRAVEL
We will forward any alteration that you request after your trip has commenced to our independent suppliers. We will work with them to try and accommodate reasonable requests but cannot guarantee that any changes will be possible after your trip has commenced. Changes after departure can create severe complications. In the event you request a change, you will be liable for any cancellation charges and change fees that may be imposed for the booking of revised arrangements and for all costs associated with the arrangements themselves.
V. CANCELLATIONS OR CHANGES BY US AND FLEXIBILITY
We reserve the right to cancel, alter or modify any trip without prior notice for any reason, including but not limited to for the safety and/or comfort of clients and for circumstances of Force Majeure, which is defined in this agreement below. This includes the right to replace or substitute guides and accommodations in the trip materials, modify the order in which places are to visit, and make other changes in the itinerary. You acknowledge that the amenities, accommodations, transportation, route, schedule, and itinerary may change without prior notice due to local circumstances or events, which may include mechanical breakdown, flight cancellations, illness, strikes, political disputes, weather, border crossing problems, and other unforeseeable factors. If, prior to departure, we make a significant change because of a problem with a supplier (e.g., bankruptcy), we will, as soon as reasonably possible, notify you of available alternatives.
If we must cancel a trip due to insufficient enrollment, all trip members will be notified a minimum of 60 days before the trip departs and will receive a full refund of payments made to Limitless Planet.
Any changes may require a supplemental payment from you or result in a partial or full refund. A supplemental payment is a rare situation; however, such a payment may arise due to unexpected events (e.g., increase in government fees). We typically try to absorb any increased fees as a result of a change by us under this section. If we cannot absorb the extra cost, we will give you advance notice in the rare event that a change by us would require a supplemental payment. A refund under this section will constitute full settlement of claims you may have arising out of our cancellation. Unless doing so would create an unstable financial situation for Limitless Planet, we will refund any deposits already paid in the event of a cancellation due to Force Majeure less any non-refundable deposits paid to our third-party suppliers. We will work with our suppliers to try and obtain any non-refundable deposits so that we can give you a full refund. We cannot guarantee such a result, though.
VI. DENIAL OF PARTICIPATION
Limitless Planet reserves the right to deny participation in the trip to any traveler that Limitless Planet, in its sole discretion, judges to be incapable of meeting the rigors and requirements of the trip activities, violates these terms including our Code of Conduct, or whose actions or deportment it judges unsuitable for group travel. During the trip, Limitless Planet has the right in its sole discretion to remove anyone who it determines to detract from others’ enjoyment of the trip. The decision of the guide, host or local supplier is final on all matters that may threaten the safety or interfere with the well-being of others. Any costs resulting from being removed from a trip or being declined participation in a trip is at your expense.
VII. FORCE MAJEURE
We will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of our obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. Force Majeure means any circumstances beyond our reasonable control, including without limitation acts of nature, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances. If we and any of our suppliers are affected by Force Majeure, we and our suppliers shall be entitled to, and may in our sole discretion, vary or cancel any itinerary or arrangement in relation to the trip. Regarding civil unrest, once we have investigated the prevailing situation, as we deem fit, it shall remain in our sole and absolute discretion whether to proceed with the trip.
VIII. OPTIONAL ACTIVITIES
During any Limitless Planet trip, there may be opportunities to participate in activities or local events, which are not included in the packaged trip. Limitless Planet makes no representations about the safety or quality of these activities and events, or the standard of the independent operator running it. Activities may include, but are not limited to, vehicle/boat/aircraft trips, walking or guided trips, surfing, fishing, hiking, swimming, zip lining, and parasailing. Events may include, but are not limited to, local festivals, concerts, and organized events. You understand and agree that any assistance given by Limitless Planet’s trip leader or account staff to help arrange these optional activities is done in good faith and without any representations or warranties of any kind. Limitless Planet does not sponsor or endorse these activities or events, nor can Limitless Planet be held liable for any injury or illness resulting from your participation. If you decide to participate in these events, you do so voluntarily and should take precautions to ensure your own safety and you will arrange for payment directly with the supplier or independent operators of such activities, event or service.
IX. DISCOUNTS AND PROMOTIONS
All discounts and reduced pricing are offered and or applied at Limitless Planet’s sole discretion. From time-to-time, Limitless Planet may offer reduced pricing on selected trips. Bookings for which the traveler has already paid a deposit are locked into their original price and are not entitled to the reduced pricing.
X. PRE-DEPARTURE DOCUMENTATION
It is important that you carefully read all trip-related documents that you receive from us as soon as you receive them. It is your responsibility to contact us if any information is incorrect. We are not responsible for any errors in documentation if you fail to notify us of any inaccuracies within 30 days of your receipt of those documents. This agreement, our liability waiver, and, if required, a medical statement or certification must be signed and submitted by you in order to travel with us. If we do not receive these signed documents from you prior to departure, we reserve the right to treat your booking as cancelled by you and impose the cancellation fees described in this agreement.
XI. PASSPORTS AND VISAS
You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire trip. Valid passports are required for travel to most destinations. Please check with the appropriate consulate or embassy for the latest entry requirements. You trip advisor is more than happy to help you, please ask. You assume complete and full responsibility for, and hereby release Limitless Planet from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations. Any information provided to you is merely provided as a courtesy and it is your sole responsibility to ensure you have met all travel requirements for each destination in your itinerary.
Limitless Planet is not responsible for delays, changes, or cancellation costs due to incorrect, incomplete or expired traveler documents. In the event that you must cancel, delay or reschedule your trip due to expired or missing travel documentation, you are responsible for all associated costs to rectify the situation. If you are unable to join your trip, you will not be reimbursed or refunded any amounts as per the cancellation terms listed in this document.
XII. HEALTH AND MEDICAL
You represent that neither you nor the Child (if applicable) do not have any condition, physical or mental, that would create a hazard for you or other Travelers or affect other people’s enjoyment of the trip. If you have a physical condition, dietary restrictions, or other conditions (pre-existing medical) that will require special attention during the trip, you must inform us in writing when the booking is made. We may require a medical certificate stating that you are medically cleared for to the destination(s) and/or that you are able to participate in all aspects of your trip itinerary.
Limitless Planet strongly recommends that you check with the U.S. Centers for Disease Control and Prevention, or similar entity in your country, for up-to-date, destination-specific information related to food and water safety, infectious diseases, and other concerns. At your own cost and expense, you will meet with your doctor at least 8 weeks prior to your trip departure and obtain any and all vaccinations, inoculations, or prescribed medications as directed by your doctor and/or travel clinic for the areas visited, and provide written documentation thereof upon request and as needed for travel documentation.
In the event any medical care is administered to you during the Program, Limitless Planet assumes no responsibility for any such medical care provided to you. You are solely responsible for any and all costs of medical care and related transportation, if any, that are provided to you during the Program.
Limitless Planet does not tolerate drug use of any kind during our Programs and strongly encourages responsible alcohol consumption. This policy is in place for your safety and those traveling with you. Limitless Planet reserves the right, at your sole expense, to deny participation in an activity or in the remainder of any trip itinerary if you illegally use drugs, alcohol or other banned substances during a Program. We want you to have fun and encourage you to take advantage of the local culture, but Limitless Planet emphasizes safety as a top priority.
XIII. BAGGAGE
Luggage restrictions are base on your destination and airline carriers. Limitless Planet is not responsible for and you are solely responsible for securing or protecting your baggage or belongings at any time during any trip.
XIV. PHOTOGRAPHY AND IMAGES RELEASE
You acknowledge that the designated media creator(s) on your Program, if any, (“Media Creator”) will own the rights to the images, photos and videos and any other copyrightable content that he or she takes or creates during your Program (“Images”). You acknowledge that because the Media Creator will own the rights to the Images that the Media Creator creates during your trip, you cannot sell, transfer, assign, otherwise reproduce any of the Images that the Media Creator creates or shares with you or use it commercially. You hereby agree to use any such Images for personal use only and will credit the Media Creator by including his or her name and a notation that the content is his or her copyrighted content.
You also acknowledge and agree that Limitless Planet, your trip host or other parties, including but not limited to the Media Creator, Third Party Suppliers and other Travelers, may take or create images, photos, sound recordings and videos in any format that may feature you or that may contain your name, likeness, identity, photographic image, video graphic image or oral or recorded statements (collectively, “Trip Images of You”).
You hereby grant Limitless Planet, including the Media Creator and others Limitless Planet may authorize (including but not limited to Limitless Planet’s licensees, partners or Third Party Suppliers), a worldwide, royalty-free and free of charge, perpetual license to use, re-use, distribute, display, create derivate works of, and reproduce the Images and the Trip Images of You as well as any images, photos, or videos that you provide to us (whether directly or through a photo sharing service) (collectively, “Your Images”) in any medium or format now in existence or hereafter developed (including but not limited to print, digital and electronic media), for any purpose at any time, including to promote and publicize Limitless Planet’s travel products and services worldwide.
Notwithstanding the above, we, the Media Creator and our Third Party Suppliers agree not to sell or give permission to Third Parties to sell or license the Images or the Trip Images of You for commercial or merchandising purposes, other than as set forth in this agreement, without your prior written consent. If you tag Limitless Planet on any social media platforms, you are giving us permission to use your image.
XVI. COMPLAINTS AND CLAIMS
If you have any issues or questions during your trip, promptly notify us or your host or guide so that we can try to address them.
After completion of your trip, if you wish to make a claim, submit a complaint, or request reimbursement for any reason, you must do so email within 30 days after the trip’s completion. Any and all supporting documentation to the claim or complaint must accompany the email. Any claim or complaint received by Limitless Planet after this deadline will not be accepted or reviewed. Send emails to us at info@limitlessplanettravel.com
XVII. LIMITS ON RESPONSIBILITY
At no point, and under no circumstances, is Limitless Planet responsible for payments or costs relating to external services such as flights, accommodations, services, car service, or any other part of travel that was booked and paid for externally to Limitless Planet.
XVIII. TRAVEL ADVISORIES & WARNINGS
You must conduct your own research and become informed about the destinations in your trip itinerary, including knowledge about any travel advisories and warnings issued by government authorities in your country. In the U.S., you must consult the U.S. State Department’s website at www.travel.state.gov or contact them by phone at the number specified on their website. You are responsible for protecting your own well-being and personal property before, during, and after your Limitless Planet trip. This includes ensuring any and all vaccinations, inoculations, or prescribed medications are taken as directed by your local doctor and/or travel clinic for the areas visited.
XIX. PERSONAL RESPONSIBILITY
You are responsible for purchasing the style of trip that fits your desired comfort level and participating in activities that are suitable for your fitness level and capabilities. By making a booking, you acknowledge that Limitless Planet’s trips are adventurous by nature and may involve a significant amount of personal risk.
XX. SEAT BELT POLICY
To ensure the safety of our Travelers and local hosts and guides, Limitless Planet recommends that everyone stay seated and wear their seatbelts at all times while riding in any vehicle that is in motion. This recommendation is not only for your safety but also for the safety of everyone else in the vehicle. It is noted that some vehicles internationally may not be equipped with these restraints as accepted by local laws. Limitless Planet and our transportation suppliers remain focused on protecting your safety, but they cannot be expected to constantly check to make sure everyone is buckled prior to moving a vehicle. Therefore, it is your responsibility to remain seated and wear your seatbelt properly and at all times while the vehicle is in motion.
XXI. CULTURAL DIFFERENCES AND DRUG POLICY
It is acknowledged and understood that traveling to international destinations will expose travelers to unique situations and experiences that are different than those you are familiar with in your home country. These differences enhance the experience and adventure of your trip, and typically involve cultural and social aspects of the region such as food, drink, attire, and local laws. Limitless Planet and your guide or host will discuss these differences during your trip, but you also have a responsibility to perform your own research and act responsibly while traveling.
XXII. APPLICABLE LAW, CHOICE OF FORUM, AND SEVERABILITY
You agree that this agreement shall be interpreted according to the laws of the State of Missouri in the United States. Jurisdiction over any dispute arising out of, in connection with, or relating to this agreement and/or the transactions and relationships among the parties contemplated by this agreement shall be filed exclusively in federal or superior court in the City of St. Louis. You agree to personal jurisdiction in the specified forum. If any portion of this agreement is determined by a court to be null and void, the remaining portions of this agreement shall nevertheless remain valid and binding upon the parties. You also agree that this agreement is intended to be as broad and inclusive as permitted under applicable law. You agree that if any portion of this agreement is found to be void or unenforceable, the remaining provisions shall remain in full force and effect.
XXIII. LIMITATION OF REMEDIES
You agree that the sole remedy for any default by Limitless Planet arising under this agreement shall be the return of the paid trip cost, to the extent consistent with applicable law. To the maximum extent permitted under applicable law, Limitless Planet shall not be liable for any special, consequential, indirect, incidental or other damages arising out of or in any way connected to this agreement, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Limitless Planet has been advised of the possibility of such damages. You expressly waive any right you may have to recover such damages.
XXIV. VALIDITY OF ELECTRONIC SIGNATURE
If signing electronically, I understand that a paper version of this agreement is available, but I have voluntarily chosen to sign this document electronically. I understand that I will receive a link where I can view, print and download a Portable Document Format (PDF) version of this agreement after it is signed at the email address I have provided. To view the PDF document, I understand that I will need software that enables me to receive and access PDF files. In order to print and retain a copy of the agreement, I understand that I will need access to a printer. I understand that I may withdraw my consent to receive communications in electronic form by contacting us by email at info@limitlessplanettravel.
XXV. MERGER
This agreement is the final, complete and exclusive statement of the parties’ agreement on the matters contained in this agreement. It supersedes all previous negotiations and agreements.
We reserve the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions. We will notify you if we alter the terms and conditions that apply to your trip.
By booking a trip with Limitless Planet, you are agreeing to the Terms and Conditions.